PURP Driver — Privacy Policy

PURP CO (“PURP”, “we”, “us”) provides the PURP Driver mobile application for iOS and Android (bundle/package ID com.purpco.driver), a business delivery and proof-of-delivery tool used by employees of retailers that operate on the PURP platform. This policy describes what the app collects, how it is used, and the choices you have. It applies to the app only; the purpco.com online store has its own privacy policy.

You use this app with a work account provisioned by your employer. For most information handled by the app, your employer (the retailer you work for) is the data controller and PURP processes the data on their behalf to run their delivery operations.

Location — prominent disclosure

While you are signed in and on an active delivery shift, PURP Driver collects precise device location, including in the background when the app is closed or not in use. Background collection is shown through the operating system’s location indicator and, on Android, a visible foreground-service notification. Location is used to assign and sequence deliveries, show route progress to your store’s dispatch team, power customer-facing delivery status, and record proof of delivery. Location collection stops when your shift ends or when you sign out. Completing a route does not stop collection if you remain signed in and on shift.

Information the app collects

Work account and identity — your name, work email address, employer and store assignment, sign-in credentials, and (if your employer requires multi-factor sign-in) the phone number used for verification codes.
Precise location — as described in the prominent disclosure above.
Camera and photos — proof-of-delivery and verification photos you capture in the app. The app only processes images you take or attach yourself.
Delivery activity — routes, stops, timestamps, delivery outcomes, checklist responses, and notes you enter while working.
Device and diagnostics — device model and OS version, app version, network state, push-notification token, and crash/performance telemetry used to keep the app reliable.

What we do not do

No advertising and no third-party advertising SDKs.
We do not sell personal information.
No data is shared with third parties for their own marketing.

How information is used

Operating dispatch and deliveries: routing, tracking, proof of delivery, and return-to-store confirmation.
Delivery record-keeping: delivery evidence your employer needs to retain for operational and legal purposes.
Safety, security, and service integrity: authentication, device attestation, fraud and abuse prevention.
Support and troubleshooting, using diagnostics and crash reports.

Your employer — delivery activity, location during shifts, and proof-of-delivery records are visible to your employer’s authorized staff.
Service providers — infrastructure suppliers that host and run the platform on our behalf (including Google Cloud / Firebase for hosting, authentication, and push notifications, and mapping services for routing). They process data under contract and only as instructed.
Legal requirements — where disclosure is required by law or for your employer’s delivery record-keeping obligations.

Retention and security

Records are retained as long as needed for your employer’s operational and legal record-keeping obligations, then deleted or de-identified under the platform’s retention schedules. Data is encrypted in transit, access is scoped to your employer’s tenant, and administrative access is audited.

Your choices

You can control location, camera, and notification permissions in your device settings. Without location access, live dispatch tracking and location-based navigation may not work. Your employer decides whether missing location blocks an ordinary delivery confirmation; attempted-delivery confirmation still requires photo and location evidence.
For questions about your employment data, account changes, or deletion, contact your employer’s administrator — or contact us and we will route the request.
Depending on where you live (for example under Canada’s PIPEDA), you may have rights to access or correct your personal information. Contact us to exercise them.

Contact

Privacy requests: privacy@purpco.com

App help: PURP Driver Support or hi@purpco.com

This app is a workplace delivery tool for authorized employees of businesses that use PURP POS. It is not directed to children. We will post any updates to this policy on this page.